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Select a topic from our Longdon Scam-Watch
1. The Computer Service Cold Call Scam
2. Fake 'Charity' Doorstep Appeals and Collections
3. The infamous 'Belize Parcel Delivery Scam'?
The Computer Repair
Cold Call Scam
"Hello, I'm calling from the
Windows Support Team, your computer has viruses and needs upgrading"...
From time to time we're asked to help out fellow Longdoners
with their computer problems. (*If you a fellow Longdoner in need
of help with a troublesome computer, ask Eva or Barry in the post
office who they and many others would recommend for unsurpassed
trustworthy local PC support). As a result, one of our assignments
was to assist a local villager who'd been the unfortunate victim
of an elaborate cold call computer service scam.
The scam started when an elderly local resident received
a phone call from someone proclaiming to be associated with Microsoft
or 'The Windows Support Team'. Initially he told them he was busy,
but then they kept calling. Eventually, after relentless phone calls
and affirming their impressive sounding credentials they finally
convinced the gentleman that his PC had problems which they were
aware of and needed to fix.
Unfortunately none of these assertions were remotely
true. They were nothing to do with Microsoft (or any reputable organisation),
they had no prior knowledge of this gentleman's computer, and there
was absolutely nothing wrong with it (prior to THEIR involvement)!
Once gaining the gentleman's cooperation through their
convincing but dishonest (and no-doubt well practiced) spiel, they
were able to remotely access (take over) his computer for several
hours whilst they provided their superfluous and sham services.
The upshot of this was:
1. They successfully demanded and obtained a substantial
amount of money for their sham services via a service named "Alert
Pay".
2. They left the gentleman's previously working computer
in a terrible state.
3. There were serious concerns as to what sensitive
information these unscrupulous people may have acquired during the
process (with possible criminal intent).
So please be warned. If you receive
an unexpected phone call from ANYONE suggesting that your computer
has problems or needs an upgrade, simply hang up. Don't give
them ANY information and don't do ANYTHING they ask! (Though
before hanging up, you may wish to offer them some colourful advice).
A positive outcome:
Fortunately we were ultimately able to restore the gentleman's computer
back to it's original working condition (as it was before the scam).
With our help he was also able to successfully claim his money back
via his card company, as ultimately they acknowledged that he had
been scammed by these terrible people.
Just in case it helps anyone Google their way to this
page, some of the names bandied about during this terrible confidence
scam were "Windows Support Team", "Support Hub"
and "Alert Pay".
For more info heres an external
link with further references to this disgraceful scam and it's
many variations.
[back to top of page]
Fake 'Charity' Doorstep Appeals & Collections
Clatter... Hey it's another charity appeal flyer.
Or is it? (Cue evil music!)
We see a lot of supposed charity appeal flyers / leaflets
/ collection bags through our letter box here in Longdon, requesting
donations of clothing, electrical goods, makeup, CD's or perfumes
etc. At first glance these often look like honest collections by
deserving charities. Sadly though, that's just not always the case.
Instead many of these appeals originate from unscrupulous
private companies or dubious individuals intent on making money
through the use of deceptive branding and wording, all carefully
designed to give the false impression that they are worthy and official
'charity collections'.
Real charities lose out: Sadly these kind of misleading operations
represent a widely growing form of deception estimated to be costing
genuine charities over 2 million pounds in lost revenue each year
(figure from The Association of Charity Shops).
Please don't be fooled; If you receive a charity collection flyer
or bag, look for some of the tell-tail signs:
- Some have fairly obvious elements of poor spulling,
typo's and poor Engrish, but not all...
- Some of these collections refer to providing work
for poor individuals and families in Eastern European or third
world countries.
- Some only have mobile phone numbers, or display
dubious foreign website / email addresses.
- Most importantly, look for a registered charity
number. If there is only a registered COMPANY number then
it's NOT a charity collection. If you DO see a CHARITY registration
number then click below to check it's authenticity:
*Using the link above you can also decide for
yourself just how 'worthy' you may feel any particular charity really
is by checking their public accounts. For
example, one appeal that landed on our doorstep was for a so called
children's charity. They had a valid charity number, however, through
looking up their account summaries it was clear to see that despite
receiving over £100,000 in donations for the year, they had
only actually paid out the grand sum of around £2000 to total
of two "needy children". Instead the majority of funds
had gone to the far more needy directors... Perhaps they were taking
the phrase "charity begins at home" a little too literally?
*It's also worth noting that even if the appeal does
seem to be linked with a "genuine charity", it still may
be a fake collection.
*Here's what Midlands
Air Ambulance have to say about bogus collections claiming
to be associated with them.
So in summary, if you really want to
be sure that your generosity is reaching those who deserve it, just
pop your unwanted items down to a local legitimate charity shop.
They will be grateful.
You can find more useful info about this issue on the Charity
Commission's website by cliking here
and also here.
You can also report a fraud directly to the
National Fraud Office.
The infamous 'Belize Parcel Delivery Scam'
?
We've recently (Oct 2011) seen
unconfirmed 3rd party reports of a postal scam apparently originating
from Balize. The story goes that a card is posted through your door
claiming to be from a parcel delivery service, stating that they
were unable to deliver a parcel. Of course there is no parcel and
they provide an enquiry number to call, which turns out to be an
extortionate premium rate phone number...
However,
as with many so many forwarded scam stories, this actually appears
to be a hoax / urban myth. There was a scam of this nature back
in 2005, but there is no evidence to suggest that it has reemerged.
So unless you
know different, we're going to go out on a limb and class this one
as a false report.
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